How To Place An Order

Placing an order My Canadian Pharmacy website and getting medicines promptly is very simple:

  1. Choose products

All products in our online pharmacy are grouped into sections of the catalogue. If you have a prescription, you can immediately proceed to the choice of drugs. If you do not have a prescription, our specialist will hold a conversation with you to issue the prescription for Rx drugs whereupon you can also order what you need. For your convenience, the website is equipped with a convenient search engine that helps you quickly find the right products. After selecting a product, press the “purchase” button and the product will be added to your order. Right at the top of each page, the number of items in your shopping cart and the amount of the cost of the selected items are constantly displayed. After adding the product to the basket, you can continue choosing products or proceeding to checkout.

  1. Place an order

To view the contents of your order, click on the “Basket” icon to place an order and click on “Checkout”. The number of items can be increased or decreased according to your desire – just change the number in the product line and click to update the information. If you accidentally add an extra item to your cart, you can always delete it. The total order value is automatically calculated and displayed at the bottom of your product list. Cost may vary depending on payment and delivery method. Fill out the simple order form. In it you need to specify your contact information, address and method of delivery of the order, if necessary, make comments. If you have a coupon code for a discount or bonus points that you want to use, select the appropriate item.

You can pay for the order both upon receipt of goods and with bank card online. For payment (entering of your card details), you will be redirected to the payment gateway. You may also need to confirm the payment of the order by entering a special password. The connection with the payment gateway and the transfer of information is carried out in a secure mode using the SSL encryption protocol. If your bank supports the technology of secure online payments verified by Visa or MasterCard secure code, you may also need to enter a special password to make a payment. This site supports 256-bit encryption. The entered information will not be disclosed to third parties except as required by the legislation of Canada. In case of returning the goods and canceling the order, the return of the transferred funds is made to your bank account within 5 to 30 business days (the term depends on the bank that issued your bank card). After this procedure, click on the Checkout icon. The order processing is successfully finished and the order is issued! By e-mail, you will receive a notice of receipt of your order. We want to draw your attention:

  • Discounts and promotions are valid in My Canadian Pharmacy only;
  • Discounts and promotions operating in the online pharmacy do not apply to all medical products (please, check the information in the product card).

  1. Waiting for the manager to call after ordering on the website

During the working day (24 hours), our manager will contact you, agree on the list of goods ordered, dosage, method of delivery, payment, confirm the possibility of delivery of the order at the time you specified, or discuss another convenient time for you to receive the order. If the order was made on Saturday or Sunday, a manager will contact you on Monday. Please, note: by placing an order in our online pharmacy, you still do not pay the money, but just inform us about your intentions. In any case, you have the right to refuse the ordered goods at the time of communication with an online pharmacy manager via phone.


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